How do I replace a lost, stolen, damaged or destroyed driving licence?

How do you get a replacement provisional or full driving licence online with the DVLA if yours gets lost, stolen, damaged or destroyed. 

Our first piece of advice is that you should contact the police if your driving licence is stolen. It is something that too many of us ignore.   

Providing that you are a resident of Great Britain and have not been disqualified from driving for any reason then you will be able to apply for a replacement driving licence online. In order to do this you will need to have a valid UK passport or other form of identity and be able to provide the addresses you have lived at in the last three years. It also helps if you know your National Insurance number and your driving licence number. Once you have completed the online application process, you should expect to receive your replacement licence within one week. Applying online is the quickest way to get a replacement driving licence. 

To replace your licence you’ll need to: 

  • be a resident of Great Britain (there’s a different service in Northern Ireland
  • not be disqualified from driving for any reason 
  • pay £20 by MasterCard, Visa, Electron or Delta debit or credit card 
  • provide addresses where you’ve lived for the last 3 years 
  • Provide your driving licence number, National Insurance number and passport number if you know them. 
Lost driving licence UK

Your driving license photo 

DVLA will use your passport photo for your new licence if all the following are true: 

  • your driving licence is due to expire within 2 years 
  • you have a valid UK passport – you’ll need to provide your passport number 
  • you give permission for DVLA to use your photo 
  • DVLA will tell you if a suitable electronic photo is not available. They’ll send you a form so you can give them a new photo. 

How can Pocket Box help if you lose your driving license? 

The one great feature of Pocket Box is the ability to scan your driving license and keep a digital copy safe and secure. Download the App and the first thing you can do is to scan a copy of your driving license in an instance.  

Alternative ways to apply for a replacement licence 

If you do not want to apply online, you can apply for a replacement licence over the phone, providing that none of your details have changed. You can call the DVLA on 0300 790 6801. You can also apply for a replacement licence by sending off a form in the post. You will need to pick up the D1 application form from your local Post Office. If you do not have a Post Office close by (or your local Post Office does not stock D1 forms), you will need to contact a DVLA representative on 0843 479 9821 so they can post a form to your address.  A postal application can take up to three weeks to process. 

You can make sure the photo on your licence is updated by using the photo driving licence renewal service. What to do if you find your old licence later? 

You must return your old licence to DVLA explaining what’s happened if you find it after applying for or receiving a replacement. Send your old driving licence to: 

SA99 1AB 

Make sure you include your email address in your correspondence.  

DVLA will send you a confirmation email once you’ve applied. You might be asked to take part in research by email, but you can opt out. 

Don’t panic if you can’t find your driving license. 

Although it is not the end of the world if you lose your driving licence or provisional licence, it is paramount that you apply for a replacement as soon as possible.  

The easiest and quickest way to apply for a new driving licence is to visit the If you do not have access to the internet, you can send an application through the post. Always make sure you report the loss or theft of your licence to the police, to prevent others from being able to use your licence. If you require any more information about replacing your lost driving licence, we suggest visiting the website or getting in touch with one of their phone operatives.